Cloud Hosted PBX
Without the need for on location phone infrastructure and hardware, a hosted PBX frees up your business to deal with much more important matters.
Hosted PBX/Fax Pricing Plans
Our Hosted PBX plans come in 3 flavors. Choose one right for you or mix and match to suit your needs.
Basic Navy UC Seat
Standard Silver UC Seat
Premium Gold UC Seat
Special pricing available for customers with 75 or more users. Call today to speak with a representative 833-i-Kinect.
What is Cloud Hosted PBX?
A Hosted Private Branch Exchange (PBX) is a cloud-based telephony service that delivers private branch exchange and calling platform features. Since the solution is cloud based, the PBX functionality is hosted and managed by the cloud phone system service provider. Hosted PBX solutions provide small, medium and even enterprise organizations with an advanced cloud telephone system while minimizing cost.
Since the service is hosted, businesses do not have to pay for expensive equipment and hosting charges. The hosted PBX provider does all of the heavy lifting so you do not have to, while still maintaining a high level of service. These cloud-based solutions rival both standard telephone service as well as on premise VoIP solutions.
Cloud Hosted PBX providers deliver the same standard of service, as well as the same features and functionality, just through the cloud. Cloud PBX providers maintain their own data centers in order to offer services to a massive number of businesses. Normally providers will have multiple data centers in different locations to ensure perfect service all around the world, as well as redundancy in case of any outages.
Hosted PBX providers deliver the same standard of service, as well as the same features and functionality, just through the cloud. Cloud Hosted PBX providers maintain their own data centers in order to offer services to a massive number of businesses. Normally providers will have multiple data centers in different locations to ensure perfect service all around the world, as well as redundancy in case of any outages.
Cloud Hosted PBX service provides businesses with the same level of service one would expect from a Fortune 500 Enterprise phone system, just without the hassle or capital investment necessary. Some power features provided by these solutions include:
- Auto Attendant
- Follow Me/Find Me
- Call queuing
- Call recording
- Virtual fax
- Audio/Video Conferencing
- Contact Center
Overall, a Hosted PBX provides your business with an impressive list of features. These solutions are also more cost effective than their on-premise counterparts, enabling any size organization to take advantage of these powerful platforms.
How Do Cloud PBX Solutions Work?
A hosted PBX works much in the same way an on premise PBX solution would, but with the gritty work handled behind the scenes, all within the provider’s data centers. The entire phone system is operated and maintained by the provider, who generally provides multiple data centers to ensure redundancy – if one center goes down, your calls will simply be routed out of another data center so you never miss a beat.
These providers have a team of IT professionals and engineers working around the clock to ensure your system is up and running and its highest potential in terms of efficiency, call quality and security. As a subscriber of the service, users don’t have to mess with any configuration and hardware installations on their end, simply log into an online Account Management portal with your provided information, and you’re all ready to hook up desk phones or even make calls directly from the web.
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